Datenschutzerklärung-en

01

Data Controller

The party responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Provider: lindner software & consulting GmbH
Address: Postkamp 6, 30159 Hannover, Germany
Represented by: Dipl.-Ing. Reinhard Lindner
Phone: +49 (0)511 30 17 90-30
E-mail: info@lisocon.de

02

General information on data processing

We process the personal data of our users only to the extent necessary to provide a functional website and to deliver our content and services. As a rule, processing only takes place with the user’s consent or when permitted by law.

Legal bases

Art. 6 (1) lit. a GDPR — consent of the data subject
Art. 6 (1) lit. b GDPR — performance of a contract or pre-contractual measures
Art. 6 (1) lit. c GDPR — compliance with legal obligations
Art. 6 (1) lit. f GDPR — legitimate interests of the controller

Data deletion and retention period

Personal data is deleted as soon as the purpose of storage no longer applies. Data may be stored beyond that point if European or national legislation to which we are subject requires it — particularly commercial-law or tax-law retention periods.

03

Server log files

Each time our website is accessed, our system automatically collects data and information from the computer system of the requesting device. The following data is collected:

User’s IP address (in shortened/anonymised form, where technically feasible)
Date and time of access
Page or file requested
HTTP status code and amount of data transferred
Referrer URL (previously visited page)
Browser, operating system and device information used

This data is used to ensure technical operations, the security of our IT systems, and the analysis of any incidents.

Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in a stable and secure web service). Retention period: generally a maximum of 30 days, unless a longer period is required to investigate security-related incidents.

04

Cookies

Our website uses only technically necessary cookies that are required to operate the site (e.g. to maintain the connection via Cloudflare). These cookies contain no personal tracking information and are not used for marketing or analytics purposes.

If consent-based cookies (e.g. for analytics or marketing) are introduced in future, they will only be set after prior consent via a consent banner pursuant to § 25 (1) TTDSG.

Legal basis: § 25 (2) TTDSG for strictly necessary cookies; otherwise Art. 6 (1) lit. a GDPR (consent).

05

Cloudflare (Hosting / CDN)

For secure and high-performance delivery of our website we use services of Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA (“Cloudflare”). Cloudflare acts as a content delivery network (CDN) and as a security proxy between your browser and our web server. Technically necessary data — in particular your IP address, date and time of access, and header information — is processed by Cloudflare in this context.

Cloudflare is certified under the EU-U.S. Data Privacy Framework. A data processing agreement (DPA) and EU Standard Contractual Clauses are in place with Cloudflare to safeguard any data transfer to the USA.

For more information, see Cloudflare’s privacy policy: cloudflare.com/privacypolicy.

Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in secure, resilient and high-performance delivery of the web service).

06

Google Fonts

This website uses so-called web fonts provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, for consistent typography. When a page is accessed, the required fonts are loaded from Google servers into the user’s browser cache. This involves a connection to Google servers, by means of which Google becomes aware that our website has been accessed via your IP address.

The use of this service is in our interest of presenting our online offerings consistently and attractively. If you do not wish data to be transmitted to Google, local font hosting (self-hosting) is possible at any time; we review this option regularly.

Further information: developers.google.com/fonts/faq/privacy and policies.google.com/privacy.

Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in consistent, professional online presentation).

07

Contact form

If you send us enquiries via our contact form, the information you provide — including the contact details you enter — will be stored to handle your enquiry and any follow-up questions. Mandatory fields are marked as such; all other information is voluntary.

We typically process the following data:

Name
Company
E-mail address
Phone number (optional)
Information on languages / workflow (optional)
Content of your message

To process enquiries we use the CRM system HubSpot (HubSpot Ireland Ltd., 1 Sir John Rogerson’s Quay, Dublin 2, Ireland). A data processing agreement under Art. 28 GDPR is in place with HubSpot. Any data transfer to the USA is safeguarded by EU Standard Contractual Clauses and the EU-U.S. Data Privacy Framework.

We do not pass on this data without your consent unless we are legally obliged to do so or unless it is necessary for the performance of a contract.

Legal basis: Art. 6 (1) lit. b GDPR (pre-contractual measures) and Art. 6 (1) lit. f GDPR (legitimate interest in efficient handling of business enquiries). Retention period: until your enquiry has been fully handled; in the event of a subsequent business relationship, in line with commercial-law and tax-law retention periods (typically 6 or 10 years).

08

Contact by e-mail or phone

If you contact us by e-mail or phone, your information (name, contact details, content of the message) will be stored to handle your request and any follow-up questions. We do not pass on this data without your consent.

To obfuscate e-mail addresses on our website we use the service Cloudflare Email Address Obfuscation. Your e-mail address is only decrypted client-side when you click. This measure serves exclusively to protect against automated harvesting by spam bots.

Legal basis: Art. 6 (1) lit. b GDPR (pre-contractual / contractual) and Art. 6 (1) lit. f GDPR (legitimate interest in spam protection).

09

Your rights as a data subject

You have the following rights against us regarding the personal data concerning you:

Right of access (Art. 15 GDPR)
Right to rectification of inaccurate data (Art. 16 GDPR)
Right to erasure (“right to be forgotten”, Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object to processing (Art. 21 GDPR)
Right to withdraw consent with effect for the future (Art. 7 (3) GDPR)

To exercise your rights, an informal message to the contact details listed under section 1 is sufficient.

10

Right to lodge a complaint with the supervisory authority

Without prejudice to any other remedy, you have the right to lodge a complaint with a data-protection supervisory authority. The authority responsible for us is:

Die Landesbeauftragte für den Datenschutz Niedersachsen (State Commissioner for Data Protection of Lower Saxony)
Prinzenstraße 5, 30159 Hannover, Germany
Phone: +49 (0)511 120-4500
Web: lfd.niedersachsen.de

11

SSL encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content. You can recognise an encrypted connection by the address bar of your browser switching from “http://” to “https://” and by the lock icon in your browser bar.

12

Changes to this privacy policy

We reserve the right to amend this privacy policy so that it always meets current legal requirements or to reflect changes to our services in the privacy policy. The version in force at the time of your next visit applies.